CEO Nevada Market
Las Vegas and Reno
Number of Employees: 2,500
Years in Nevada: 18
Years with Company: 15
What inspired you to get into your industry?
Actually it was a job opportunity when I graduated college in 1982. Very much like today, unemployment was high, and jobs, especially for graduating college students, were at a premium. I was very fortunate to get into a training program within my industry at that time. It was a hands-on learning experience in group policy underwriting. From there I transitioned into sales, and ultimately sales leadership and, candidly, never looked back or considered alternatives to my industry.
How do you encourage growth and development within your organization?
By continuing to challenge our people to be the best that they can be at whatever job they do. The company has an abundance of training programs, and we encourage and support efforts around continuing education. I firmly believe that our people are our best asset. How they do their job is just as important as doing it.
If you could say one thing to the next generation, what would it be?
Don’t underestimate the value of true relationship building. At the end of the day, I’m very much old school when it comes to cultivating and nurturing business relationships. That, and be true to yourself and work hard at what you do. Be passionate. Nothing worthwhile ever comes without some investment. There’s a right way to carry yourself and conduct business. It’s not rocket science.
What is the best advice you’ve ever received?
Don’t be afraid to take risks, to make decisions. Take your job seriously, but not yourself.
How do you expect healthcare reform to affect your industry?
Clearly it will bring about change. The changes contemplated by the health care legislation are significant. While I can’t speak to other companies’ positions, I can tell you that UnitedHealthcare believes strongly in focusing on the opportunities and possibilities that this legislation will bring about.